Shipping policy

Digital Embroidery Designs

Due to the digital nature of the designs on the website, shipping is NOT available for the digital designs. We make it easy and convenient to enjoy your designs. Once you complete your order, it will be available via instant download when you log into your customer account. Henley Designs & Stitch will also send you an email which contains your purchase receipt and a link to your downloads. Please download your file(s) immediately. You are welcome to save your files on your computer, drives, or any cloud services you'd like. It is the responsibility of the buyer to keep track and save files accordingly. While Henley Designs & Stitch allows unlimited access to purchased files, it is never guaranteed. It is the sole responsibility of the customer to secure their files. The digital files may not be altered in any manner. Customers are welcome to sell and gift the finished products that are created with the designs purchased from Henley Designs & Stitch. It is illegal to share or resell the files purchased. Under no circumstances may you share the digital file with others or resell it as your own.